FAQs

You can reach our Customer Service US team through our Contact Us page.

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We're here to answer your questions about our brand, our gear, and how we roll. If you don't find what you're looking for, hit us up – we're always ready to rally.

Bad Boy Tennis: The Lowdown

  • Bad Boy Tennis is more than just apparel; it's a statement. We're about bringing a fresh, modern edge to the world of tennis, blending on-court performance with off-court style that refuses to be boxed in. Our mission is to create premium tennis-inspired lifestyle wear that empowers you to express your individuality, whether you're serving aces or navigating the urban landscape. We believe in uncompromising style and substance, crafting pieces that look exceptional, feel incredible, and are made with integrity. The "Bad Boy" spirit is about challenging conventions, embracing confidence, and playing by your own rules, all while appreciating the finer details of quality and craftsmanship. This commitment to excellence is woven into every fiber of our garments, reflecting a brand that is both rebellious in spirit and responsible in its creation.

  • Bad Boy Tennis was founded by individuals with a deep passion for the sport and a vision to redefine tennis apparel. We saw an opportunity to move beyond traditional looks, injecting a contemporary, fashion-forward energy into pieces designed for the modern player and style enthusiast. Our founders believe that what you wear is an extension of your personality and that high-quality, thoughtfully designed apparel can elevate both your game and your everyday life.

  • Our design inspiration is a dynamic blend of classic tennis heritage and modern streetwear aesthetics, infused with English-inspired elegance and high-fashion sensibilities. We look to iconic moments in tennis history, the effortless cool of players who dared to be different, and the evolving landscape of contemporary fashion. The aim is to create versatile pieces that transition seamlessly from the court to the club, embodying a sophisticated yet slightly rebellious vibe. Our collections often feature classic apparel designs reimagined with a modern twist , ensuring that each garment is both timeless and current. The focus is on clean lines, premium materials, and subtle details that speak volumes.

Our Gear: Quality, Materials, Use & Making a Difference

  • At Bad Boy Tennis, we're obsessed with quality, and it starts from the ground up. We believe that true luxury lies in the details of the materials and the meticulousness of the craftsmanship. Our commitment to premium quality is evident in several key areas:  

    • Superior Materials: We prioritize the finest natural fibers. A star player in our collection is Supima® cotton, which makes up less than 1% of the world's cotton. Its extra-long staple (ELS) fibers result in garments that are not only incredibly soft and offer luxurious comfort but also boast enhanced strength, vibrant color retention, and superior durability. This "dirt-to-shirt" approach ensures traceability and unparalleled quality. We also utilize GOTS® certified organic cotton, the leading standard for organic fibers, ensuring ecological and social responsibility.  

    • Advanced Fabric Construction: All our cotton apparel begins with ring-spun and combed cotton yarn, creating a smoother, stronger fabric that feels better, resists pilling, and provides an excellent base for prints. For our fleece, we use premium 3-end fleece, utilizing three yarns for a more lofted, stable, durable, and incredibly soft fabric, ideal for both comfort and a clean finish.  

    • Understanding GSM: While GSM indicates fabric weight, true quality comes from superior raw materials and knitting techniques, not just thickness. We focus on the inherent quality of the fibers first.  

    • Meticulous Craftsmanship: Beyond materials, our garments are brought to life with an "uncompromising approach to quality" and meticulous attention to detail.  

    This holistic approach—from sourcing the best raw materials like Supima® cotton to employing advanced construction techniques —allows us to offer apparel that truly stands apart.

  • Absolutely. While designed with a strong fashion sensibility, performance is integral to Bad Boy Tennis. We use premium, breathable materials like Supima® and organic cotton, constructed for comfort and movement. Our apparel is crafted to handle the demands of the game while ensuring you look sharp on the court.

  • Definitely. This is core to the Bad Boy Tennis identity. Our designs intentionally blur the lines between athletic wear and high fashion. The sophisticated aesthetic, premium materials, and modern fit mean our pieces transition seamlessly from the court to social settings, travel, or simply elevating your everyday style. It's apparel designed for your entire life, not just the match.

  • Yes, ethical production is a non-negotiable for Bad Boy Tennis. We partner with forward-thinking factories committed to fair and decent workplaces, verified by independent, third-party certifications.

    • Our primary factories are WRAP certified, ensuring compliance with principles covering fair labor, health and safety, and environmental rules.  

    • Standards are based on key norms from the ILO, UNGPs, and OECD.  

    • Our factories also work with Fairtrade (FLOCERT certified), promoting socially conscious production standards.  

    • Our GOTS certification for organic cotton includes strict social criteria. These certifications provide robust assurance that Bad Boy Tennis apparel is made in environments that respect workers' rights and well-being.

  • Sustainability is a core value, approached thoughtfully and responsibly.

    • Sustainable Materials: We prioritize materials like GOTS certified organic cotton and Oeko-Tex® Standard 100 certified fabrics, ensuring they are environmentally conscious and safe.  

    • Conscious Manufacturing: Our suppliers are committed to sustainable processes, including Carbon Footprint Assessments and aiming for carbon neutrality.  

    • Prioritizing Quality & Longevity: We deliberately choose premium virgin cotton (like Supima® and Organic) over recycled cotton because the recycling process can weaken fibers, reducing durability and feel. We believe creating high-quality, durable garments that last longer is a more effective form of sustainability, countering the fast fashion cycle.  

    • Transparency & Durability: We believe in supply chain transparency and that "long lasting items are the key to sustainable fashion".

  • Follow the specific care label, but generally: wash inside out in cold water on a delicate cycle; avoid bleach; tumble dry low or air dry; wash garment-dyed items separately initially. To prevent pilling, wash inside out with similar fabrics and avoid abrasion. Avoid fabric softeners on performance wear to maintain technical properties and prevent odor buildup.

Ordering & Payment

  • Browse badboytennis.com, select your items, add them to your cart, and proceed to checkout to enter shipping and payment details.

  • We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and potentially installment services like Afterpay.

  • Yes. Our website uses industry-standard encryption (SSL) to protect your data.

  • We process orders quickly. Contact support@badboytennis.com immediately with your order number, and we'll do our best if the order hasn't shipped.

  • Sustainability is a core value, approached thoughtfully and responsibly.

    • Sustainable Materials: We prioritize materials like GOTS certified organic cotton and Oeko-Tex® Standard 100 certified fabrics, ensuring they are environmentally conscious and safe.  

    • Conscious Manufacturing: Our suppliers are committed to sustainable processes, including Carbon Footprint Assessments and aiming for carbon neutrality.  

    • Prioritizing Quality & Longevity: We deliberately choose premium virgin cotton (like Supima® and Organic) over recycled cotton because the recycling process can weaken fibers, reducing durability and feel. We believe creating high-quality, durable garments that last longer is a more effective form of sustainability, countering the fast fashion cycle.  

    • Transparency & Durability: We believe in supply chain transparency and that "long lasting items are the key to sustainable fashion".

  • Yes, Bad Boy Tennis gift cards will be available for purchase on our website.

Shipping & Delivery

  • We offer domestic shipping (e.g., via UPS ) and international shipping (e.g., via DHL ). Options like standard and expedited will be shown at checkout. We may partner with services like Global-E for smoother international experiences.

  • Costs are calculated at checkout. We plan to offer free standard domestic shipping on orders over a certain value (e.g., $100 ).

  • Allow 1-2 business days for processing. Estimated delivery: Domestic Standard 3-7 business days ; Domestic Expedited 1-3 business days; International 5-10 business days (can vary).

  • You'll receive a shipping confirmation email with a tracking number and link.

  • Bad Boy Tennis is generally not responsible after the package leaves our facility. Please notify us and the carrier immediately to assist with a claim. Consider shipping insurance if offered.

  • International recipients are typically responsible for any import duties, taxes, or customs charges levied by their country. We are exploring options for duties-paid shipping.

Returns & Exchanges

  • We accept returns/exchanges within [e.g., 14 or 30 days] of receipt for items that are unworn, unwashed, with original tags attached. Final Sale items cannot be returned or exchanged. Sale items might be eligible for exchange/store credit only. Approved returns are typically refunded to the original payment method.

  • We aim to offer free domestic return shipping for exchanges/store credit. A small fee may apply for refunds to the original payment method. International customers are typically responsible for return shipping costs.  

  • Allow 5-7 business days for processing after we receive the return. Refunds may take an additional 3-7 business days to appear. Exchanges ship after processing, subject to availability.

  • Contact support@badboytennis.com immediately with your order number, description, and photos. We'll resolve the issue promptly.

Sizing & Fit

  • Check our detailed Size Guide on each product page. Product descriptions will note specific fits (e.g., relaxed, athletic). Our sizing may be based on standard men's sizing unless stated otherwise; we'll provide clear guidance. Contact support@badboytennis.com for specific fit questions.

Stay Connected & Get Support

  • Reach us via:

    • Subscribe to our Newsletter: Sign up on our homepage (look for a potential welcome offer ).  

    • Follow Us on Social Media: @badboytennis